We put client relationships first. At web, we have a legacy of working with
long-term
clients, enjoying frequent repeat business and positive reviews.
We don’t hide away in a dark room for months and only deliver the finished product. We show our work and share our decisions to ensure they are in alignment with your business priorities.
With respect, we challenge assumptions and push back on requirements if we see a better way. We say ‘our chairs don’t recline’ to describe our active engagement to maximize the value of our work and your time.
According to research by the Standish Group, small projects are almost four times more successful. Having created over 300 products, we’ve experienced first-hand that starting small is the best way to ensure success and drive the maximum ROI.
The ideal web is hungry, humble, smart, and driven to serve. To prove how seriously we take this, ask our team about web’s five-stage interview process, known internally as ‘the gauntlet.’
This carries over into the way we approach all of our services. Before talking solutions, we drill deep into the problem with user research. Your intended customer is the only one who can provide critical insights to make or break your investment in new product development.
We engage with future users before development to ensure your innovation meets a core need in a compelling way. With ClickModel software prototyping and market validation, we conduct lightweight user research to validate products before spending our client’s budget on building them.
Human-centered through and through, our clients benefit from our global network of experts. We invest in relationships around the world so we always have an expert to weigh in on specific technical issues, legal matters that may impact your software product, and sales and service questions that direct features and development.
They vet ideas and validate your assumptions so your product benefits from a diverse group of the world’s greatest thinkers.
The feedback we get from our customers tells about our cooperation better than we do and makes us move forward.
We started with a small project, which went very well. Then, a slightly bigger project. We've now been working together for the past two years on all of my big projects.
They answer queries immediately and are so very helpful and patient. I really have full confidence in having them look after my website — it has taken a huge weight off my shoulders.
The product built by Web Desires complied with our corporate style and functional specifications. The team followed the timeline and budget flawlessly despite challenges.